Privacy & Security

Your Privacy Matters.

This Privacy Policy explains how P3MS HUB collects, uses, stores and protects information when you use our website, services and digital platform.

Last updated: September 2026

P3MS HUB is committed to respecting your privacy. We want you to understand what information may be collected when you interact with our platform and how that information may be used to provide and improve our services.

Information We Collect

Depending on how you interact with P3MS HUB, we may collect information that you voluntarily provide to us or information generated when you use our website.

Account Information

When you create an account, we may collect information such as your name, email address, telephone number, account type and other information required to create and manage your account.

Communication Information

If you contact us, we may receive the name, email address, phone number and message details that you choose to provide.

Profile Information

Users such as musicians, instructors and other community members may choose to add information to their profiles, including biographies, instruments, experience and professional information.

Usage Information

We may collect technical and usage information such as pages visited, interactions with the website, browser information, device information and approximate usage patterns.

How We Use Your Information

Information collected through P3MS HUB may be used for legitimate business and service-related purposes, including:

  • Creating and managing user accounts.
  • Providing access to music education, marketplace, event and community features.
  • Responding to enquiries, support requests and other communications.
  • Improving the functionality, design and user experience of the platform.
  • Communicating important information about your account or services you use.
  • Protecting the platform against fraud, abuse, unauthorized activity and security threats.
  • Understanding how visitors use the website so that we can improve our services.

Information Sharing

P3MS HUB does not intend to sell your personal information to third parties.

Information may, however, be shared where reasonably necessary to operate the platform, provide requested services, comply with legal obligations, protect users or protect the rights and property of P3MS HUB.

For example, information may be made available to service providers that help with hosting, website functionality, communication, analytics, payments or other technical operations, where such services are required.

Where users voluntarily publish information as part of a public profile, listing, event, instructor profile or other public-facing feature, that information may be visible to other visitors and platform users.

Cookies & Similar Technologies

P3MS HUB may use cookies and similar technologies to help the website function correctly and to understand how visitors interact with the platform.

Cookies may be used for purposes such as maintaining sessions, remembering preferences, improving functionality, measuring website usage and supporting security.

Depending on your browser and device settings, you may be able to control or delete cookies. Disabling certain cookies may affect some website functionality.

Data Security

We take reasonable steps to protect information handled through P3MS HUB against unauthorized access, alteration, disclosure or destruction.

Security measures may include access controls, authentication mechanisms, secure connections and other technical or organizational safeguards appropriate to the nature of the information.

However, no internet-based service can guarantee absolute security. Users should take reasonable precautions when creating passwords and accessing their accounts.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain user accounts, comply with legal obligations, resolve disputes, enforce agreements and protect our legitimate business interests.

The period for which information is retained may depend on the type of information and the purpose for which it was collected.

Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information.

These may include the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where applicable.
  • Ask questions about how your information is collected or used.
  • Withdraw consent where processing is based on consent, subject to applicable limitations.

Requests may be subject to verification and applicable legal requirements.

Children's Privacy

P3MS HUB is not intended to knowingly collect personal information from children in circumstances where doing so would violate applicable law.

Where our services involve music education or community activities that may involve younger participants, appropriate arrangements and permissions may be required depending on the nature of the service or activity.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that the matter can be reviewed.

Third-Party Services & Links

P3MS HUB may contain links to external websites, platforms, services or resources that are operated by third parties.

Those third parties may have their own privacy policies and terms. We encourage users to review the privacy practices of external services before providing them with personal information.

P3MS HUB is not responsible for the privacy practices or content of third-party websites that are outside our control.

Marketplace Information

If you use marketplace-related features, additional information may be required to facilitate product listings, enquiries, purchases, payments or communication between relevant parties.

Information that you choose to make public as part of a marketplace listing may be visible to other users of the platform.

Where third-party payment providers are used, payment information may be processed according to the provider's own terms and privacy practices.

Events & Community Activities

When you register for or participate in P3MS HUB events, workshops, classes, performances or other activities, we may collect information necessary to organize and administer your participation.

Depending on the activity, this may include registration information, contact details, attendance information and other details that you voluntarily provide.

Changes to This Privacy Policy

P3MS HUB may update this Privacy Policy from time to time as our services develop, our practices change or applicable requirements are updated.

When changes are made, the updated version will be published on this page and the "Last updated" date may be changed accordingly.

We encourage users to review this page periodically so that they remain informed about how information is handled.

Contact Us

If you have questions about this Privacy Policy, your information, or how P3MS HUB handles personal data, you can contact us.

Questions about your privacy?

Our contact page provides a convenient way to reach the P3MS HUB team.

Contact P3MS HUB

Have questions about P3MS HUB?

Whether you have a privacy question, need support or simply want to learn more about the platform, we're here to help.